Michelle has been at the heart of all activity here at PT since the year 2000. Soon establishing herself as by far the most sensible person on the premises (all current and past Managing Directors included), she rapidly assumed a pivotal role. Her twin responsibilities are to manage our HQ in both the physical and personnel senses and to additionally endeavour to manage the somewhat unpredictable behaviour of her MD. As the senior-most travel manager within our company she also tends to handle all new and complicated products. Michelle is both lovely (by universal acclaim) and inscrutable. A totally winning combination in a manager.