Customer Feedback

All our group found the location of the hotel ideal and enjoyed the layout and the gardens. The food was much better than we would normally expect and all the staff were unfailingly courteous and helpful. Overall it was a very good choice. Thank you for another excellent holiday.

Our tour, based at the Best Siroco Hotel Benalmadena, was very successful not only for the excellent service that was provided once again by all at PT, but also for the helpfulness provided again by our tour representative. New and existing members on tour are full of praise for your company's organisation and attention to detail which made the tour so successful, which really does underscore your 'Personal Touch'.

The bowls matches went off very well. The home teams were very friendly and we enjoyed each others company.

The hotel ranks very high on my list and the food variety/quality was very good. All the rooms were great with nice views. Your organisation was perfect, this holiday was superb.

A great trip to a lovely hotel in a good location. Everyone enjoyed the games and the company - we were always made to feel welcome. Thanks again for all your help.

We have had an amazing trip, our tour manager was first class.

We all enjoyed the holiday and the bowls matches. Our tour rep was wonderful.

The tour was a wonderful success, which was due in no small way to the help received from Personal Touch Holidays. The Holiday Inn Hotel was an ideal choice with the rooms and the catering very good and the staff being helpful and friendly.

Thank you so much for one of our best tours yet. Everyone had a brilliant time and our representative was the best advertisement for your bowling holidays, she couldn't do enough for us to make this bowling tour very special.

Thank all your staff for organising the tour this year, the service has been first class, as usual. Personal Touch and the staff have yet again provided a very high service, we will be returning in 2020. Overall a very high class experience, this is what I always expect and get with Personal Touch.