Customer Feedback

We all had a lovely holiday, having been to the Hotel Festival ten years previously we knew what to expect. The service was excellent from every part of the hotel, as was the accommodation and entertainment.

On behalf of Aberdon Bowlers I would like to express our thanks for the work done by Personal Touch in organising a very successful bowls tour to Calpe. The Tour Manager was excellent.

Everyone had a very enjoyable trip and all the travel arrangements ran very smoothly. This has been our most successful tour so far in a great location with fabulous weather. The hotel staff were welcoming and helpful. We would also like to thank the local bowls clubs for their friendship and hospitality.

Everyone marvelled at your choice of Hotel, the accommodation and food, and our itinerary were all greatly appreciated.

We would like to congratulate your company on a well organised bowls tour this year, we have been on several tours before but this tour to Portugal was the best we have been on.  The hotel Vila Gale Cerro Alagoa was a good hotel, the bowls club venues were excellent and most of all I must praise your resort manager, she was first class.

It's been an absoloutely wonderful tour.  Everything I wanted.

What a great trip the bowls club had to Calpe in April.  Our tour manager was excellent, looked after us and made sure that everything went smoothly.  The bowling was good, nice clubs.   Everyone we met was friendly and we had a good time.

Thank you for the effort you put in to ensure my bowling trip to Malta ran smoothly.  Everything was perfect.

The facilities and rooms at the hotel were very much up to the standard of hotels you have booked us in previously and the food was the best standard we have had on all our holidays.  The quality and freshness and indeed the variety could not be faulted.

My wife and I having been on your bowling holidays for many years and feel that we would be amiss not to congratulate you on your resort guide at the Vila Gale last week.  He was caring, considerate, accommodating, fun to be with and prepared to go ‘the extra mile’, even playing bowls.  We feel he and your organisation should be thanked for a very enjoyable week spent bowling in the Algarve.